Managed IT Services

At Synapse8, we provide Australian-based managed IT services tailored for your business, letting you focus on your products, services and customers.

With over 10 years’ experience working with businesses we solve IT challenges through strategic leadership and exceptional customer support.

Our Specialised Support Offerings

We offer expert IT consulting to help your business maintain an optimal IT environment.

Explore our managed IT services tailored for Australian businesses. Our customer-focused project delivery and enterprise IT management distinguish us. We excel at integrating technology with business operations, ensuring our solutions align with your organisational goals and user needs.

Helpdesk

Our 24/7 Helpdesk offers swift, remote IT support, troubleshooting, and expert assistance from experienced technicians.

Proactive Monitoring

We proactively monitor your IT systems to identify and resolve issues early, ensuring optimal performance.

Vendor Management

We manage IT vendor relationships, handling contracts and performance evaluations to ensure optimal value and service.

Microsoft 365 Management

Our Microsoft 365 Management optimises your cloud productivity with setup, migration, and ongoing expert support.

Application Support

Our Application Support service ensures your critical software runs smoothly through installation, troubleshooting, and updates.

Onsite Hardware Support

Our Onsite Hardware Support provides prompt assistance for IT installations, repairs, and maintenance to minimise downtime.

Additonal Benefits of our IT Services

ADVANCED SECURITY

We ensure that patient information is securely stored and accessible only to authorised personnel. By adhering to industry best practices for data security and confidentiality, we take the guesswork out of IT security, giving you peace of mind.

REAL TIME SUPPORT

We provide timely remote support when you need it most. You’ll be connected directly with an expert who understands your organisation and specialises in healthcare IT support, ensuring you can continue working without interruption.

END TO END MANAGEMENT

Our comprehensive solutions cover all your IT needs, providing you with a single point of contact and allowing you to focus on what matters most. We prioritise understanding your business and the people we work with, ensuring tailored and effective service

Why Us?

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Specialised Experience

Extensive track record in implementing IT solutions for Australian businesses.

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Easy Scalability

Our services are scalable to accommodate the needs of healthcare organisations of all sizes.

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Collaborative Approach

We work closely with clinical teams and management to understand their unique challenges and goals.

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Cost Savings

Solutions are focused on cost-effectiveness and efficiency while maintaining high service quality.

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Security Minded

All services are delivered with a focus on security, ensuring confidentiality, integrity, and availability of sensitive data.

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Minimal IT Footprint

Our solutions typically leverage cloud computing to reduce your IT footprint and energy consumption

Get In Touch

Transform your IT infrastructure with our expertise. Contact us today to schedule a consultation and discover how we can empower your healthcare organisation with innovative IT solutions.

Let us partner with you to drive your digital transformation.

Two people smiling and sitting at a table in a cafe area with green plants
Synapse8 acknowledges the Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of Country across Australia. We pay our respects to Elders past, present, and emerging, who continue to uphold their cultures, care for their land and sea, and nurture their spiritual connection to community.